Syrian National Domain Registration Terms

We, Illevante Internet Services LLC, are an accredited registrar for the Syrian national domain. We take your request to register a name under .sy or .سورية, check its papers, submit it in your name to the authority that runs the domain’s registry, and look after its renewal and changes for as long as it is registered with us.

Every name you register under the national domain is governed by the “General Conditions for Registering Domain Names under the Syrian Top-Level Domain” (regulation NANS/DNS/01), issued by the National Agency for Network Services by its decision no. 1 of 6 March 2016. The National Agency for Information Technology Services took its place under Law No. 7 of 2023 on digital signatures and information technology services. In this document we set out those conditions in plain words, and what we do at each step.

This document is part of the Terms & Conditions you accept when you order our services. Where a provision here differs from one in the Terms & Conditions on the national domain, the provision here applies, and what the Agency decides applies to everyone.

Wherever the following words appear in this document, they have the meanings given beside them:

• We Illevante Internet Services LLC, the licensed and accredited registrar for the Syrian national domain, which registers your name and manages it for you.
• You (the customer, Registrant) The natural or legal person in whose name the domain name is registered, and who holds the right to the name.
• The Syrian top-level domain The national domain of the Syrian Arab Republic on the internet, in its two forms: .sy in Latin letters, and .سورية in Arabic letters.
• The Syrian top-level domains registry The database in which every name registered under the Syrian top-level domain is kept, with its data.
• Second-level domain A name registered directly under the top-level domain, such as tartus-books.sy.
• General domains Reserved second-level domains that no one registers, such as .com.sy, .org.sy, .edu.sy, .gov.sy and .name.sy, under which names are registered at the third level.
• Third-level domain A name registered under one of the general domains, such as tartus-books.com.sy.
• The service form The official document we adopt for a request to register a name, signed by the customer.
• Personal data Your data, as you give it when registering.
• Confidential information Everything you give when registering, personal or not, that you ask not to be published.
• Name servers The servers that link a domain name to the internet addresses it points to, deciding where your site’s visitors and your email arrive.
• WHOIS A public service that shows whether a name is registered or free, the details of its registration and its contact information.

Any word not defined here has the meaning its context gives it.

2.1. We are a licensed and accredited registrar for the Syrian national domain: we take your request and papers, make sure they are complete, register the name in your name, and accept or refuse the request under these terms.

2.2. Registration goes by the order of requests, by the date each is received, with no distinction or exception between one request and another, and the time and date the Syrian top-level domains registry records are the reference. So we register your request as soon as it is complete.

2.3. We are not a party to any legal dispute arising from the content of the site linked to the domain, and our acceptance of a request does not mean we have certified or endorsed the documents submitted with it.

2.4. You guarantee that the information you give is true. We check that your papers are complete and legible, which does not mean we guarantee what they say.

A request to register a name under the Syrian top-level domain is limited to the following:

• A natural person who holds Syrian nationality, whether in Syria or abroad.
• A legal person with an actual seat of management in the Syrian Arab Republic, or a current activity that extends to it.
• The owner of a trademark or trade name registered in the Syrian Arab Republic.

Some general domains have narrower groups, listed in section 8.

4.1. You may register any name under the Syrian top-level domain that does not conflict with the conditions in this document.

4.2. The name must be related to you, and you must not register it in bad faith to infringe the rights of others.

4.3. We may stop the registration of a name registered by someone with no relation to it, where the name belongs to a registered trademark or a known name (such as a celebrity’s), unless written consent was obtained from the person concerned.

4.4. Names containing words with indecent meanings in any language, or that conflict with religions, customs, or the laws and regulations in force in the Syrian Arab Republic, may not be registered.

4.5. We may refuse to register any domain name belonging to a government body for another customer, even if the government body that holds the right gives up its right to it in that customer’s favour.

4.6. Some names have a special meaning and are registered at the second level only under special conditions (section 7), general domains have their own conditions (section 8), and Arabic names that look alike have their rules (section 9). We may refuse to register any name whose special meaning, in our judgement, bars its registration.

• It is made of Latin letters (A-Z), with no difference between small and capital letters, digits (0-9) and the hyphen (-), or any combination of them; characters from other scripts are not accepted.
• It begins with a letter or digit and ends with a letter or digit, with no space between its characters.
• It has no fewer than 2 characters and no more than 63.

• contains Arabic letters only;
• begins with a letter, does not end with a hyphen (-), and does not contain two hyphens in a row;
• has no fewer than 2 characters and no more than 63;
• has no words joined together and no spaces, a hyphen (-) taking the place of a space;
• contains no shadda and no diacritic;
• contains no tatweel (kashida, «ـ»);
• does not use zero (0) as a separator between words.

6.1. You apply to register a name on the service form, signed by you, filled in with accurate and true information on your own responsibility, with the supporting papers we require. The signed form may be submitted on paper or electronically, and we take it with your papers by WhatsApp message to our line.

6.2. The papers we ask for to complete a registration:

• A clear, certified copy of the actual domain owner’s identity document.
• A working mobile number, which receives renewal and verification notices.
• An official, working email address belonging to the owner directly.
• The full, precise home address.
• A true copy of the official registration or licence document, if the name is for a commercial, union or institutional activity, and whatever the general domain you choose requires (section 8).

6.3. The name is registered once it is confirmed to be free and to meet the general registration conditions. If the required supporting papers are not complete, the name stays registered without activation for a month.

6.4. The registration is confirmed and activated once every required paper is submitted and the registration fees are paid, and we activate it for you instantly, around the clock, once that is done. The request is cancelled if the fees do not arrive within a month of the registration date.

6.5. You pay us the registration and renewal fees in our price list ($0.55 a year for every name in the national domain, under .sy and its extensions and under .سورية), by Sham Cash or a domestic transfer.

6.6. The registration term is one calendar year or more, and with us you choose a term of 1 to 10 years, for registration and for renewal.

6.7. You may choose to register the name only, without activation, that is without setting name servers, or to register it with activation by setting them.

6.8. If you register a name and set name servers for it, you may register subdomains at the next level under it without extra fees, provided they are for your own use only: you do not register such subdomains for other customers.

7.1. No customer may register the following names on their own as a second-level domain:

7.2. Some of them may be registered as a second-level domain under these special conditions:

• The names of governorates, cities, regions and countries Granted to government bodies only. Individuals and private organizations add a word or number, such as latakia-tours.sy.
• The names of professions, people and languages Registered when a word or number is added, such as omarkhatib.sy, omar-khatib.sy or omar1.sy.
• The names of global trademarks Registered on condition of an authorization or power of attorney from the trademark’s owner.

8.1. The following general domains are reserved and registered to no one, and registration under them, as third-level domains, is open as follows:

8.2. If you hold more than one capacity, you may register more than one third-level domain, each matching one of them.

8.3. We also offer .me.sy, .teacher.sy and .stud.sy, under each one’s conditions, which we show you on each extension’s page before you register.

9.1. We follow rules for when names registered in Arabic letters look alike; the degree of likeness is for us to judge, and we may refuse to register a name if it leads to confusion with other registered domain names.

9.2. A name’s variants are the names a user may see as the same as the original because some of their letters look alike, among them:

• A name of several segments separated by hyphens, and the same name without the hyphens, where every segment but the last ends in a taa marbuta: مكتبة-حلب.سورية and مكتبةحلب.سورية.
• The forms of alif with hamza and madda (أ إ آ ا): إسراء.سورية and اسراء.سورية.
• Alif maqsura (ى) and yaa (ي) at the end of the name, right after a hyphen, or right after a digit: مرعى.سورية and مرعي.سورية.
• Haa (ه) and taa marbuta (ة) at the end of a word, right after a hyphen, or right after a digit: حديقة.سورية and حديقه.سورية.
• A separate haa at the end of a word and the Arabic-Indic digit five (٥): مياه.سورية and ميا٥.سورية.
• Alif and the Arabic-Indic digit one (١): سامر.سورية and س١مر.سورية.
• A repeated non-joining letter: زورق.سورية and زوورق.سورية.

10.1. You are responsible for the truth and accuracy of all the information you give when registering, and you must tell us of any change to it, or to the information on the registration form, so we can update the registration data.

10.2. You undertake not to use the name registered to you, or the content of the site linked to it, in breach of the conditions in this document, national laws or laws followed internationally.

10.3. The site may not be used in a way that offends commonly accepted values and public decency, or that insults religions, countries, cities, or natural or legal persons.

10.4. You undertake not to place us in any relationship of any kind with any third party.

10.5. You undertake to respect intellectual property rights, in the name and in every act and activity linked to it.

11.1. We undertake to keep confidential the data identified as confidential information, disclosing it to no third party unless the law or security requires it, and to take what is needed to protect this data from loss, misuse, unauthorized disclosure, alteration, sabotage and intrusion.

11.2. We handle your data under our Privacy Policy, and use your papers only to register, renew and change the name.

11.3. We remind you of your name’s renewal date 30 days, 15 days, 7 days and 1 day before its term ends, through more than one channel: by email and on the mobile number you registered with us.

We may:

• refuse a request to register a name that breaches the provisions of this document;
• suspend or cancel a name’s registration under section 15;
• settle disputes over names, and decide who holds the right to a name, under section 18;
• refuse to register any domain name belonging to a government body for another customer, even if the government body that holds the right gives up its right in that customer’s favour;
• refuse to register any name whose special meaning, in our judgement, bars its registration;
• amend these terms as needed, with prior notice under section 1.3 of the Terms & Conditions.

Registering a name under the Syrian top-level domain gives you no right to own the name, and no legal rights in the name’s intellectual property. It is only an exclusive licence to use it, in effect a lease, for a fixed, renewable term.

If you want your name’s registration to continue after its term, you must pay the renewal fees before the term’s end date. We remind you of the date 30, 15 and 7 days and 1 day ahead as in section 11.3, and you can renew for several years at once.

15.1. We suspend or cancel a name’s registration in the following cases:

• The renewal fees are not paid after the registration term ends We suspend the name’s registration without releasing it, and give you a month to pay before cancelling it for good; the name is reactivated for you once the renewal fees are paid. If you have not paid by the end of that month, the name is cancelled for good and released, and any other customer may register it.
• The content of the site linked to the name breaches this document The service is suspended and the name’s registration stopped, while you keep your right to it, and we send you a written warning asking you to correct the matter within a deadline we set case by case. If you do not respond within that deadline, the name’s registration is cancelled for good, you lose your right to it, and it is released again.
• The registered name breaches the general conditions of the service We give you ten days to change the name if you wish, and you move any activity linked to the non-compliant name to the new one at no extra charge. If the deadline ends without the matter corrected, the name’s registration is cancelled for good.
• At your request You ask us to cancel the registration, and we cancel it.

15.2. You have no right to a refund of any amount paid to register a name if its registration is cancelled.

15.3. To the extent the law allows, we are not liable for any damage or loss that may result from suspending or cancelling a name under this section.

You may give up the name you registered in favour of a third party. The transfer takes place only once the third party signs the service form in your place, taking your place fully in rights and obligations, after our approval. All the information and personal data linked to the name are then changed to the new customer’s; the transfer is not a new registration, and the registration date stays as it was. We handle the transfer and its papers for you.

You undertake not to use the registered name, or any activity linked to it, to harm any person, to break into any website, to cause damage of any kind to any party, or to cause any damage to us, our staff, our agents or our systems. You bear all the costs and expenses that may arise from such damage, on pain of the cancellation or suspension of every name registered to you and legal action against you. You also expressly undertake that we are not liable for any consequence of your misuse of the service.

18.1. If a dispute over a name arises between you and a third party, we look into it and settle it once one of the parties files a formal complaint, and each party must submit proof of its right to the registered name.

18.2. If either party does not accept our settlement, both may go to the competent Syrian courts for a ruling. The name stays active and registered to the first customer who leased it unless the contrary is proven, in which case we correct the matter and transfer the name to the other party, the actual holder of the right.

18.3. Names under the Syrian national domain are not subject to the Uniform Domain-Name Dispute-Resolution Policy (UDRP), which governs the global generic domains.

19.1. This document, and the registration of names under the Syrian top-level domain with us, are governed by the laws and regulations in force in the Syrian Arab Republic.

19.2. Whatever this document does not cover is governed by our Terms & Conditions and our Privacy Policy.

For any question about these conditions or about registering your name under the national domain, write to us or call us: